The launch point will not display in theĬlassic standard definition menu (SDUI). Plex requires that you use the high-definition TiVo menu (HDUI). Plex doesn't appear in my Music & Photos list: If the app is not supported, make sure that you have the secure connections server setting set to Preferred (not required). Check if your app supports secure connections.Ģ. You should make sure you aren't unintentionally blocking unsupported apps.ġ. Not all apps support connecting securely yet, though. Load the 'local' version of the Plex Web App on your Server computer using or, for instance.ģ. Access the Server settings and sign into the Server Once you've done that, your Plex Media Server should appear when using the hosted Plex Web App, too.īy default, the Plex Media Server will prefer to use secure connections for apps that support them. Server and you're using the hosted Plex Web App.ġ. This typically occurs when you're not yet signed in on the In some cases, you may find that the Server entry doesn't appear for you under Settings in the web app and thus you can't try to sign in to the Server. Your app is signed in and connected to your account.You've signed into the Plex Media Server using your Plex account.You are running a current version of the Plex Media Server.If your Plex app is not finding or connecting to your Plex Media Server, please first ensure that:

Why can't the Plex app find or connect to my Plex Media Server? If your app is not on the same network as your Plex Media Server:Įnsure that Remote Access has been successfully enabled for the Server Make sure both the Server and app are on the same subnet of the network When both your Plex app and Plex Media Server are on the same local network: If you continue to have an issue, See: Apps on TiVo: General Troubleshooting. Then sign into your account in the Plex app.ĭepending on whether your app is local or remote to the Server, there are also other things to check.

Plex ota